Returns & Cancellations Policy

At Madras Magic Masala, we ensure the freshness and safety of all food products. Since our items are consumable in nature, we follow a strict No Return & No Cancellation Policy.

Returns Policy

We do not accept returns for any products once delivered. This is to maintain hygiene, quality, and safety standards for all customers.

Cancellation Policy

  • Orders cannot be cancelled once placed on the website.

  • If there is an issue such as incorrect address or duplicate payment, please contact us immediately. We will assist if the order has not been packed or dispatched.

Damaged / Wrong Product

In rare cases where you receive:

  • Damaged items

  • Wrong product

  • Missing items

Please contact us within 24 hours with photos or video proof.
We will verify and provide a replacement where applicable.
Refunds are not provided.